Refund Policy

1. Nature of digital goods

Digital Products are delivered electronically and can be downloaded or accessed immediately after purchase. Once a file has been downloaded or accessed, the order is generally considered fulfilled and is not eligible for a refund.

2. When we may offer a refund

We may issue a refund or replacement where a file is faulty, corrupted, materially not as described, or where you were charged in error and the issue cannot be resolved with a working replacement or download link.

3. When refunds are not available

Refunds are generally not available for change of mind, buyer's remorse, lack of required software or hardware to open a file, or because a Product did not meet a subjective expectation that was not part of its description.

4. How to request a refund

Contact us within a reasonable time of purchase with your order number and a clear description of the problem, including screenshots or details where relevant. We review each request individually and respond promptly.

5. Statutory rights

Nothing in this Policy limits any non-excludable rights you may have under applicable consumer-protection law.

6. Chargebacks

Please contact us before opening a payment dispute or chargeback so we can help resolve the issue directly. Unwarranted chargebacks may result in suspension of access.